Users
The Users page is the instance-level account management surface for RealTimeX.
Open it from Settings > Admin > Users.
It is mainly relevant on multi-user deployments and is typically used by admins and managers.
What the page shows
The main table lists:
- email or username
- role
- status
- date added
This is the fastest way to review who can access the instance and whether their account is active.
Invite a user
Use Add User to send a new invitation.
The current invite flow supports:
- email address
- optional display name
- optional welcome message
- optional bio
- role selection
Current builds describe this as an SSO-backed invite flow. The invited user receives the invitation by email and completes sign-in through your configured authentication path.
Roles
The current product surfaces four main roles:
Administrator
- full access to users, settings, credentials, and instance administration
- can create, update, and delete instance-wide resources
Manager
- can manage workspaces, agents, and operational settings
- cannot perform admin-only system-management actions
Default
- can use assigned workspaces and chat with agents
- cannot manage users or instance-wide settings
Guest
- intended for limited or temporary access
- exact capabilities depend on the guest-mode behavior enabled in your deployment
User status
Current user rows can show these states:
Active: the account can use the instancePending: the invitation exists but the user has not completed access yetSuspended: the account is blocked from using the instance until restored
Common actions
For accounts you are allowed to manage, the page supports actions such as:
- suspend
- unsuspend
- delete
Deleting a user is irreversible. Suspending is safer when you may need to restore access later.
Current builds also prevent some self-destructive actions and may restrict which roles a given operator can modify.
Message limits
The broader RealTimeX user model supports per-user daily message limits for non-admin accounts.
If your build exposes that control in user-management workflows, use it to cap how many successful chats or queries a user can send within a 24-hour window.
Users vs workspaces
The Users page manages who can access the instance.
The Workspaces page manages the work areas inside the instance and where invited users should actually collaborate.
In practice:
- create or invite the user here
- assign them to the appropriate workspace separately
When to use this page
Use Users when you need to:
- onboard new teammates
- review who currently has access
- suspend or remove an account
- choose the right role for a new user