System Prompts
System Prompts are reusable instruction presets for workspace chat behavior.
Open the preset management page from Settings > Agents > System Prompts.
Use them when you want instruction templates that can be reused across multiple workspaces instead of rewriting each workspace prompt from scratch.
What system prompts affect
System prompts shape how a workspace responds before the user prompt is processed.
They are a good place for:
- tone and style rules
- domain constraints
- formatting requirements
- response policies
- reusable organizational guidance
They are not the same thing as one-off prompt commands or file-based personality data.
Where presets are managed vs applied
RealTimeX splits this workflow into two surfaces:
Settings > Agents > System Prompts: create and manage reusable presetsWorkspace Settings > Chat: apply or edit the system prompt used by a specific workspace
This means the preset library is shared, but the final active prompt still belongs to each workspace.
Managing the preset library
The System Prompts management page supports:
- search
- filtering between
All,My created, andPurchased - create
- edit
- delete
- copy prompt text
- publish or update publish to Marketplace
Each preset has:
- name
- optional description
- prompt body
Creating a preset
- Open
Settings > Agents > System Prompts. - Click
Create. - Add a name.
- Add an optional description.
- Write the prompt body.
- Save it.
After saving, the preset becomes available from the workspace prompt editor.
Applying a preset to a workspace
Go to:
Workspace Settings > Chat
In the System Prompt area, current builds support:
- direct editing
Quick Apply Preset- prompt history
- publishing the current prompt to Marketplace
Quick Apply Preset is the fastest way to seed a workspace with a managed system prompt template.
Variables inside system prompts
System prompts can reference managed variables such as:
{date}{time}{datetime}{user.name}
The workspace editor links directly to the variable manager and shows available placeholders.
For the full variable guide, see System Prompt Variables.
Good uses
System prompt presets work best for reusable baseline behavior such as:
- "answer as a finance operations assistant"
- "format every answer as a structured checklist"
- "respond in a given language unless the user asks otherwise"
- "follow a specific support policy or escalation style"
System prompts vs slash commands
Use System Prompts when:
- the behavior should apply automatically
- the instruction is part of the workspace's baseline operating rules
- you want consistent behavior across many chats in the same workspace
Use Slash Commands when:
- the user should invoke the behavior manually
- the instruction is situational rather than always-on
System prompts vs personality
Use System Prompts when:
- you need a single active instruction block for chat behavior
- the behavior is relatively compact and workspace-specific
Use Personality when:
- you want a broader file-based instruction or identity layer
- the behavior needs richer structure than one prompt field
- the configuration should live as durable files rather than one text area
Marketplace behavior
System prompts can also be local, purchased, or published.
That makes them useful for:
- rolling out common prompt strategies across teams
- reusing approved prompt baselines across workspaces
- distributing curated prompt packs through Marketplace
Troubleshooting
I created a preset but do not see it in a workspace
Check:
- that the preset saved successfully
- that you are editing
Workspace Settings > Chat - whether the preset is being filtered or not loaded yet
The workspace behavior still does not match the preset
Check:
- whether the workspace prompt was actually replaced or edited afterward
- whether System Prompt Variables contain the values you expect
- whether other workspace configuration is also shaping the output