Feature Overview
Chat Logs

Chat Logs

The Chat Logs page is the operational record of saved workspace conversations across your RealTimeX instance. It is mainly used by admins and managers who need to review usage, export datasets, or remove stored chat history.

Access depends on role permissions and whether chat history viewing is allowed in your deployment.

What the page shows

Each row includes:

  • chat ID
  • user
  • workspace
  • prompt
  • response
  • timestamp

The page is paginated and loads the newest records first. You can also delete individual rows or clear the recorded chat history entirely.

Export formats

Use the Export menu to download recorded chats as:

  • CSV: useful for spreadsheet review and reporting.
  • JSON: useful for structured archival export.
  • JSONL: useful for scripting and data pipelines.
  • JSON (Alpaca): useful when preparing instruction-style training data.

These exports are generated from the recorded workspace chat store, not just from the thread you currently have open.

When to use Chat Logs

Chat Logs are useful when you need the actual prompt and response content:

  • reviewing how users interact with workspaces
  • building or cleaning training datasets
  • auditing answers for quality or safety
  • exporting conversation history for downstream analysis

Clearing chat history

Clear Chats permanently deletes the recorded chat log set. Use it carefully if your team relies on chat exports for audits, QA, analytics, or fine-tuning workflows.

Chat Logs vs Event Logs

Use Chat Logs when you need conversation content. Use Event Logs when you need an audit-style record that an action happened, who triggered it, and any metadata attached to that action.