Knowledge Manager

Knowledge Manager is the place to build reusable knowledge collections that agents can reference. Each knowledge item is centered on markdown content you can edit directly inside RealTimeX.

Where to find it

• Settings > Knowledge

How it works

When you create a new knowledge collection, RealTimeX creates a folder and seeds it with a README.md so the collection starts with a clear entry point.

Knowledge items can be:

• collections (folders of related material)
• individual documents

Each card shows the item name, type, and file count so you can manage larger reference sets without opening every item first.

Importing data

Knowledge collections can be filled in two main ways:

• upload files directly
• use an external connector and import the collected output into the chosen collection

This is useful when you want to turn outside material into a maintained reference set without stuffing everything into a single workspace.

Editing and maintenance

From each collection you can:

• open the file set and edit markdown files
• import additional external material
• delete items you no longer want to maintain

Good use cases

Knowledge Manager works well for collections such as:

• api-docs
• onboarding
• faq
• support-playbooks
• team-handbooks

Tips

• Keep each collection focused on one domain instead of building one giant catch-all folder.
• Use clear names and short descriptions so agents and humans can tell collections apart quickly.
• Import external data into a dedicated collection first, then clean up the markdown before treating it as production reference material.