Plugin Troubleshooting
When a plugin does not behave the way you expect, start with the plugin card in Settings > Plugins. It usually gives you the fastest clue about whether the problem is installation, configuration, or runtime state.
A plugin zip will not install
Check the basics first.
- The file must be a
.zip - The upload must complete successfully
- The plugin must appear in the plugin list afterward
If the upload fails immediately, retry with the exact plugin package you intended to install.
The plugin is installed but not active
Make sure the plugin is enabled.
Installeddoes not always meanenabled- Use
Enableif the plugin is currently disabled
Then reload it if needed.
The plugin has a Configure button but still does not work
This usually means one of these:
- required settings were never saved
- a secret such as an API key is missing or incorrect
- the plugin needs a reload after configuration
Use this sequence:
- Open
Configure - Re-check required fields
- Save
- Reload
The plugin shows an error on its card
Read the error text on the card first. Then check:
- whether the plugin is enabled
- whether required configuration is present
- whether a provider URL or model name is valid
- whether the plugin needs a reload
If the error appeared after changing settings, reload before doing anything more drastic.
I cannot see a Configure button
That usually means the plugin has no user-configurable settings.
This is normal for some built-in skill plugins that only extend agent capability in the background.
I cannot uninstall a built-in plugin
This is expected.
Built-in plugins can be enabled, disabled, configured, or reloaded, but they cannot be removed from the Plugins UI.
The Publish action is missing
The Publish action is only available for non-built-in plugins that support marketplace-style publishing workflows.
Built-in plugins do not show this action.
An image generation provider does not appear to work
Check the full chain:
- The plugin is enabled
- The plugin is configured
- The plugin was reloaded after configuration
- The provider appears in the image generation priority chain
- The provider order is what you intended
See Image Generation Plugins for the setup flow.
Runtime Auto-Approve is behaving too broadly or too narrowly
Open its configuration and review:
- preset selection
- allowed command groups
- extra allowed prefixes
- blocked prefixes
- logging
If you are unsure, move back toward a stricter preset and reintroduce custom allowances gradually.
Good troubleshooting habit
When a plugin fails, change one thing at a time:
- enable or disable
- configure
- reload
- test the dependent feature
This makes it much easier to tell whether the problem was installation, configuration, or runtime state.